Privacy Policy
Grass Doctor Ltd. understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits our website, www.grassdoctor.ca (“Our Site”). Except as set out in this policy, we do not collect personal data about you unless you contact us. Any personal data that we do collect will be used only as explained below.
Please read this Privacy and Cookies Policy carefully and ensure that you understand it. By using Our Site, you accept this Privacy and Cookies Policy. If you do not agree, you must stop using Our Site immediately.
1. What is Personal Data?
In this Policy, “Personal Data” means any data that relates to an identifiable person, where the data can disclose, directly or indirectly, that person’s identity. This includes information such as your name, address, email, or phone number.
On Our Site, “Personal Data” refers to the data you voluntarily provide to us. It does not include any data that is publicly available. This Privacy Policy describes how we will use your personal data and reflects applicable privacy legislation. Examples of how we might collect Personal Data include, but are not limited to:
1.1 You voluntarily provide Personal Data when making inquiries through our website. You choose whether to disclose this information.
1.2 We may request specific information to provide you with further details about our services, to communicate with you, send newsletters, or for prize redemptions. We will only ask for data necessary for the stated purpose.
1.3 Some data may be automatically collected to analyze the performance of our website and social media initiatives. This data will only be used to improve how we deliver our message and services.
2. Who We Are
2.1 When we say “we,” “us,” or “our,” we refer to Grass Doctor Ltd., its successors, and assigns.
2.2 Our Site is owned and operated by Grass Doctor Ltd., an Alberta-based Canadian company.
2.3 You can contact our Data Protection Officer by email at info@grassdoctor.ca or by phone at (587) 646-0033.
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. It also describes how we use cookies. Our Site may contain links to other websites. Please note that we are not responsible for how other websites collect, store, or use your data. We recommend reviewing their privacy policies before providing any information.
4. Your Rights
As a user of Our Site, you have the following rights under applicable law:
4.1.1 The right to be informed about our collection and use of your personal data.
4.1.2 The right to access the personal data we hold about you (see section 7).
4.1.3 The right to request correction of inaccurate or incomplete personal data (contact us using section 2.3 details).
4.1.4 The right to be forgotten — to request deletion of your personal data. Although we only retain data for a limited time, you may ask for it to be deleted sooner.
4.1.5 The right to withdraw or vary your consent to our use of your Personal Data, except where required by law to retain it.
4.2 If you have concerns about our use of your personal data, please contact us using the details in section 2.3. If we cannot resolve your concern, you also have the right to contact your applicable privacy authority.
5. How Do We Use Your Data?
5.1 If we collect Personal Data, it will be stored securely and used only as necessary for the purpose it was collected. We comply with privacy legislation to protect your rights.
5.2 If you contact us, we may use your Personal Data to:
5.2.1 Respond to your inquiries.
5.2.2 Send newsletters or special offers if you have opted to receive them.
5.2.3 Provide and support our services to you.
5.2.4 Renew annual service packages with your prior consent.
5.2.5 Analyze usage of Our Site on an aggregated, non-identifiable basis to improve our services.
5.2.6 Share information if legally required (e.g., court orders, fraud prevention, or violations of Our Site’s Terms and Privacy Policy).
5.3 You can withdraw your consent to our use of your personal data at any time and request deletion.
5.4 We do not sell or share your data with third parties, except as described above.
6. How and Where Do We Store Your Data?
6.1 Our website and data are hosted by a third-party provider that uses industry-standard encryption. Personal Data submitted via your devices is subject to the security of your network provider.
6.2 Due to the nature of the internet, your Personal Data may be transferred and stored outside of your province, state, or country. Other jurisdictions may have different privacy protections.
7. How Can You Access Your Data?
You may request a copy of any personal data we hold about you. There is no fee, and we will provide the information free of charge. Please contact us at (587) 646-0033 or info@grassdoctor.ca.
8. Our Use of Cookies
We may use “cookies” when you visit Our Site. Cookies are small pieces of data stored on your device to improve your browsing experience.
We may use cookies for:
8.1 Remembering your preferences and previous activity on Our Site.
8.2 Tracking how visitors use Our Site to improve performance and user experience.
8.3 Enabling essential site features and security functions (disabling cookies may limit functionality).
8.4 Delivering relevant advertisements based on your interests.
You can manage cookies through your browser settings, including accepting, refusing, or deleting them. Note that disabling cookies may affect site functionality.
9. Changes to This Privacy and Cookies Policy
We may update this Policy from time to time, for example, if laws change. Any updates will be posted on Our Site, and your continued use of Our Site means you accept those changes. We encourage you to check this page regularly to stay informed.